Top 6 Hot Water Repair Near Me Services in McKinney, TX
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May 08, 2025
Top 6 Hot Water Repair Near Me Services in McKinney, TX
When your water heater malfunctions, everyday chores—morning showers, kitchen cleanup, laundry—can grind to a halt. In McKinney, TX, having a local expert ready to restore your hot water supply is more than a convenience; it’s a necessity.
Icy water, persistent leaks, unsettling rumbling noises, or rusty discoloration at the tap are clear signals you need professional help—and fast.
To save you time and stress, we’ve identified the top 10 hot water repair services nearby. Each was chosen for proper licensing and credentials, rapid response capabilities, well-defined service areas, real customer reviews, and transparent pricing backed by reliable warranties.
Browse this guide to compare specialties, response times, and booking options—and pick the right partner to get your hot water back on track.
1. Smith and Son Plumbing
Smith and Son Plumbing has been McKinney’s go-to plumbing expert for over 55 years. Family-owned, veteran-operated and fully licensed, they combine small-town service with big-city expertise. Whether you need a quick fix or a full system overhaul, their technicians know North Dallas inside and out—and they’ll treat your home or business like their own.
Comprehensive Hot Water Heater Services
Smith and Son covers every aspect of hot water systems: new installations, routine maintenance, and repairs on gas, electric and tankless units. From upgrading to high-efficiency models to swapping out an old heater, they service all major brands and capacities. Learn more about their offerings at Comprehensive Hot Water Heater Services.
Prompt Water Heater Repair
Life can’t wait for a lukewarm shower. Smith and Son offers emergency repair and same-day response for common issues—dripping tanks, strange rumbling sounds, or no hot water at all. Their crew is ready to diagnose and resolve your water heater problem fast. Book emergency service here: Prompt Water Heater Repair.
Expert Water Heater Replacement
If your water heater is over 10 years old or plagued by repeated breakdowns, it’s time for a replacement. Smith and Son helps you choose the right capacity and energy-efficient model to match your household’s needs. They handle sizing calculations, removal of the old unit, and safe installation of ENERGY STAR–rated equipment. Get details on their replacement process at Expert Water Heater Replacement.
Licensed & Insured Experts
Every Smith and Son technician is fully licensed, insured and background-checked, giving you peace of mind from start to finish. You can verify their credentials on the Texas State Board of Plumbing Examiners website.
- Company overview: About Smith and Son
- Verify licenses: TSBPE Consumer Information
Energy-Efficient Equipment & Maintenance Tips
To keep energy bills down and extend the life of your heater, follow these best practices:
- Set your thermostat to 120°F.
- Flush your tank annually to remove sediment buildup.
- Inspect the anode rod every two years and replace if corroded.
- For more ENERGY STAR recommendations, visit the ENERGY STAR Water Heaters guide.
Transparent Pricing & Membership Benefits
Smith and Son believes in upfront costs—no hidden fees. Their standard dispatch fee is $55, but members enjoy waived dispatch fees, priority scheduling, exclusive coupons and a comprehensive warranty on parts and labor. Membership also includes annual inspections to catch small issues before they become big headaches.
Service Area & Response Times
Covering McKinney, Plano, Frisco, Allen and surrounding North Dallas suburbs, Smith and Son aims to be at your door within 2–4 hours for same-day service requests. Their standard response window for non-emergency appointments is one business day.
How to Schedule
You can book service by calling (469) 200-6755, filling out the online form, or logging into the membership portal. Visit their homepage to get started.
2. Angi – Local Water Heater Repair Pros
Angi is an online marketplace that connects homeowners with pre-screened plumbing professionals in their area. Instead of hunting for individual contractors, you post a description of your water heater issue—whether it’s a minor drip, a noisy tank, or a full system failure—and let qualified experts compete for your business. This platform streamlines the search process and puts multiple bids right at your fingertips, helping you compare price, experience, and availability in one place.
While Angi doesn’t dispatch its own technicians, it vets every contractor for licensing and insurance before they can respond to your project. You’ll see star ratings, review excerpts and a summary of each pro’s background, so you can make an informed choice. Keep in mind that Angi charges a service fee for facilitating the connection, but many users find the convenience and transparency well worth the cost.
How Angi Works
- Create a free account and post your project details—describe the problem, specify your location and share any photos that illustrate the issue.
- Local hot water repair pros review your request and submit bids tailored to your job requirements.
- You receive notifications as bids arrive, with estimated costs and proposed timelines.
- Compare proposals, ask follow-up questions through the in-app messaging, then select the contractor that best fits your needs.
Vetting & Reviews
Angi requires all service providers to verify their trade licenses and carry general liability insurance before they can bid on jobs. Beyond basic credentials, you’ll find:
- Average star ratings based on homeowner feedback.
- Written testimonials highlighting punctuality, workmanship and communication.
- Angi’s own indicators—such as a “Preferred Provider” badge—awarded to consistently top-performing contractors.
Service Categories & Coverage
After logging in, you can refine results by selecting the services you need: repair, full replacement, routine maintenance or emergency response. A radius filter ensures you only see pros who serve McKinney and nearby suburbs like Plano, Frisco or Allen. This targeted approach helps you avoid out-of-area bids and long wait times.
Obtaining Multiple Quotes
- Step 1: Post a concise project description—mention your water heater type (gas, electric or tankless) and any symptoms.
- Step 2: Wait for three to five qualified bids—most homeowners see responses within 24 hours.
- Step 3: Review contractor profiles, compare pricing breakdowns and read recent customer reviews.
- Step 4: Message your top picks to clarify any details, then confirm the appointment with one contractor.
Tips for Using Angi
- Always double-check that the contractor’s insurance and licensing documents are up to date.
- Ask for references or photos of past hot water heater repairs to gauge workmanship.
- Schedule a brief phone call before committing, so you can outline the job scope and agree on arrival times.
- Clarify payment terms up front, including deposits and final invoicing.
Pros & Cons
Pros:
- Access to multiple bids in a single platform
- Clear visibility into contractor credentials and customer feedback
- Ability to compare estimates side by side
Cons:
- Angi service fees add to your final cost
- Contractor responsiveness can vary—some bids may take longer than others
- You’re responsible for verifying final pricing and scope before work begins
3. A.O. Smith – Authorized Service Providers
A.O. Smith offers brand-certified repairs through its network of authorized service providers, ensuring your water heater gets genuine parts and factory-trained expertise. Choosing an A.O. Smith–authorized technician means you’re tapping into specialized knowledge for electric, gas, and hybrid models, as well as preserving any manufacturer warranties your unit may still carry.
Brand-Authorized Repairs
Authorized providers use genuine A.O. Smith replacement parts and follow factory-recommended procedures. This level of certification guarantees compatibility, system reliability, and long-term performance—avoiding the common pitfalls of aftermarket components or unverified repair methods.
Finding a Local Provider
To locate an A.O. Smith–certified technician near McKinney, just enter your ZIP code on the A.O. Smith Service Provider Locator. You can filter results by service type—repairs, maintenance, or replacements—and view contact details, service radius, and customer reviews for each provider.
Service Types Covered
Authorized A.O. Smith pros handle:
- Routine maintenance and tune-ups to prevent issues
- Emergency and non-emergency repairs for electric, gas and hybrid units
- Full replacements, including high-efficiency and tankless models
- Whether it’s a simple thermostat replacement or a complete system swap, these technicians specialize in A.O. Smith product lines.
Ensuring Warranty Protection
Using an authorized service provider is often a requirement to keep your manufacturer warranty valid. When repairs are performed by certified technicians with genuine parts, you safeguard coverage for future defects and avoid voiding warranty terms due to improper servicing.
How to Schedule
Scheduling service is straightforward:
Visit the Service Provider Locator and find a technician in your area.
Contact the provider directly via phone or online form.
Discuss your water heater model, symptoms, and preferred appointment windows.
Lead times vary by provider but generally range from same-day evaluations to 1–2 business days for non-emergencies.
Pros & Cons
Pros:
- Deep brand expertise and factory training
- Genuine A.O. Smith parts for reliable repairs
- Maintains full manufacturer warranty
Cons:
- Service limited to A.O. Smith products
- Potentially higher labor rates compared to general plumbers
By choosing an A.O. Smith–authorized service provider, you ensure your water heater receives the precise care it was designed for—backed by genuine parts and specialized knowledge.
4. Rinnai – Find a PRO
If you rely on a Rinnai tankless or conventional water heater, turning to a certified technician can make all the difference. Rinnai’s professional network brings factory-trained installers and service techs to your doorstep, ensuring specialized repair techniques and genuine parts that preserve your system’s efficiency and warranty.
Whether you’re troubleshooting a diagnostics code, scheduling a routine tune-up, or tackling a full replacement, Rinnai PROs understand the brand’s unique technologies. They’re equipped to handle everything from sensor calibrations on tankless units to burner maintenance on gas models—tasks that generalist plumbers may not routinely cover.
Locating a Rinnai PRO
Finding a certified technician is easy. Head to Rinnai’s Find a PRO tool, enter your ZIP code, and select your service needs. You’ll get a list of local specialists complete with contact details, service radius, and customer reviews. Browsing profiles beforehand helps you compare availability, areas of expertise, and even languages spoken, so you can choose the PRO that fits your schedule and communication style.
Service Offerings
Authorized Rinnai PROs cover a comprehensive range of services tailored to your system:
- System diagnostics and troubleshooting of error codes
- Preventive maintenance and tune-ups for optimal performance
- Burner or heating element replacements using genuine Rinnai parts
- Upgrades to higher-efficiency models
- Full unit replacements and relocations
Because these techs work exclusively with Rinnai equipment, they often spot minor adjustments—like flow-rate tweaks or vent inspections—that keep your system running smoothly year after year.
Warranty & Certified Parts
Using genuine Rinnai components is more than a recommendation—it’s a requirement to maintain your warranty. Certified parts ensure compatibility, prevent premature wear, and uphold your coverage against manufacturing defects. If you opt for aftermarket or off-brand elements, you risk voiding your warranty and facing higher repair costs down the line.
Scheduling & Contact Details
To request service, visit the Find a PRO page, choose your closest technician, and reach out via phone or the online form. Be ready to provide your model number and a brief description of the issue. Many PROs offer online appointment booking, estimated arrival windows, and flexible scheduling—even weekend slots in some areas.
Pros & Cons
Pros:
- Deep expertise on Rinnai technologies and diagnostics
- Guaranteed use of genuine parts for peak performance and warranty protection
- Access to factory-recommended maintenance routines
Cons:
- Service limited to Rinnai-branded systems
- Premium labor rates compared to general plumbing services
- Fewer independent options if you own another brand of water heater
Turn to a Rinnai PRO when you want brand-specific care and peace of mind that comes with certified workmanship.
5. Rheem – Find a PRO
For homeowners with Rheem water heaters, tapping into the manufacturer’s network of certified service pros guarantees specialized care from technicians trained on Rheem’s full lineup of electric, gas, hybrid and tankless units. These independent contractors carry Rheem’s endorsement—so you know they’ve met strict training benchmarks and carry the right tools and genuine parts.
Rheem Pro Network
Rheem’s Pro Network comprises licensed plumbers and HVAC specialists who complete brand-specific training and pass regular assessments. This ensures each contractor is up to date on the latest Rheem technologies, installation standards and troubleshooting procedures. When you choose a Rheem Pro, you’re working with someone who understands the nuances of your exact model.
Finding and Contacting a Rheem Pro
Use Rheem’s online locator to enter your ZIP code, then filter results by service type—repair, maintenance or installation. Each listing shows the pro’s service area, contact details and customer reviews. Ready to book? Simply reach out via phone or the provided email to discuss your unit’s make and model and schedule a convenient appointment.
Find a Pro
Services Provided
Authorized Rheem technicians handle:
- Emergency and routine repairs for leaky tanks, faulty thermostats or malfunctioning valves
- Annual tune-ups and preventive maintenance to keep your system running efficiently
- Full system replacements or upgrades to high-efficiency and tankless models
- Proper installation and relocation, including venting and gas-line adjustments
What to Include in the Written Contract
When you use an authorized Rheem Pro, you maintain your manufacturer warranty on both parts and labor. Genuine Rheem components preserve the system’s integrity and help prevent premature failures. If an issue covered by the warranty arises, your Rheem Pro can address it quickly, without out-of-pocket expenses for covered defects.
Booking Process
- Visit the Rheem “Find a Pro” page and identify a technician serving your area.
- Contact the pro directly to describe symptoms, share your water heater’s serial number and request an estimate.
- Confirm the appointment date and time, then prepare by clearing space around your unit and noting any error codes or recent performance changes.
Pros & Cons
Pros:
- Deep brand expertise with factory-approved procedures
- Use of genuine Rheem parts that uphold warranty coverage
- Technicians trained on the latest Rheem product features
Cons:
- Service limited to Rheem-branded water heaters
- Premium rates compared to general plumbing services
- Fewer options if you own a non-Rheem unit
6. Yelp – Top-Rated Local Water Heater Repair Companies
When you need a quick snapshot of who’s delivering great work in McKinney, Yelp can be a gold mine. By tapping into crowd-sourced reviews, you can see which plumbing companies consistently impress homeowners—and which ones tend to drop the ball. Keep an eye on recent trends in feedback: a string of 5-star ratings paired with detailed testimonials often points to reliable service.
Of course, not every review tells the whole story. A handful of negative comments among dozens of positives might reflect one bad day rather than a pattern of poor workmanship. Equally important is how businesses respond to criticism—prompt, professional replies signal a commitment to customer care.
Using Yelp to Find Pros
- In the Yelp search bar, type “water heater repair” and set the location to McKinney, TX.
- Apply filters for minimum star rating (4★ and above), price range, and distance.
- Scan the list for companies with a high number of reviews and “Yelp Elite” or “People Love Us” badges.
Reading and Interpreting Reviews
- Look for repeated praise around the same qualities: punctuality, fair pricing, clean work areas.
- Note any recurring issues—if several customers mention hidden fees or slow response times, that’s a red flag.
- Pay special attention to how a business handles complaints. A thoughtful, transparent response can be as telling as a glowing review.
Verifying Credentials & Contacting Companies
- Once you’ve identified a few top-rated firms, visit their own websites or give them a call to confirm:
- Active plumbing license with the Texas State Board of Plumbing Examiners
- General liability insurance
- Ask for proof of both before scheduling any work.
Requesting Quotes
- Use Yelp’s built-in messaging tool or the listed phone numbers to reach out.
- Provide key details: water heater type (gas, electric, tankless), age of the unit, specific symptoms (leaks, no heat, odd noises).
- Request a written estimate outlining labor, parts and any service fees.
Tips for Safe Hiring via Yelp
- Favor companies with at least 10 recent, detailed reviews to ensure feedback is representative.
- Check that license numbers are displayed on their Yelp profile or website.
- Beware of businesses offering steep discounts without verifying credentials—they may be cutting corners.
Pros & Cons
Pros:
- Genuine feedback from real customers
- Broad selection of local providers in one place
- Ability to see service photos and detailed testimonials
Cons:
- Occasional biased or incentivized reviews
- Star ratings can fluctuate with a handful of new comments
- Limited information on warranty terms or service coverage
By using Yelp strategically—balancing star ratings with review content and credential checks—you can zero in on trustworthy plumbers who deliver hot water repair you can count on.
Ready to Get Your Hot Water Flowing Again?
Finding the right plumber comes down to checking their credentials, comparing response times, reading real customer feedback and understanding pricing transparency. Whether you opt for a national chain, a brand-authorized technician or a local, family-owned business, make sure your choice offers clear warranties, licensed and insured pros, and a proven track record of quick, effective repairs.
When hot water is essential to your daily routine, you don’t want to gamble on guesswork. Smith and Son Plumbing combines over 50 years of local expertise with 24/7 emergency response, upfront pricing and a membership program that delivers added value. Their fully licensed technicians know McKinney and the North Dallas suburbs inside out, so you can count on fast arrival times and quality workmanship.
Don’t wait for another cold shower or unchecked leak. Visit Smith and Son Plumbing’s homepage now to schedule your service, request a same-day estimate or join their membership for waived dispatch fees and exclusive discounts. Get your hot water back on, hassle-free—today!
